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Guruji Se Padho logo Guruji Se Padhoyour dedicated exams mentor

Guruji Se padho

your dedicated exams mentor

Refund Policy

GURUJI SE PADHO

Refund Policy

We want payment and course-access issues to be resolved fairly and quickly. This policy applies to purchases made directly through Guruji Se Padho.

1. Refund Request Window

Please submit an eligible refund request within 48 hours of the successful transaction. This request window does not reduce any statutory right that may apply under law.

2. Cases Normally Eligible for Review

  • Duplicate payment for the same intended purchase.
  • Payment was successfully debited but the purchased access was not provided, and our support team is unable to restore the access within a reasonable time.
  • An incorrect amount was charged because of a verified technical error on our platform.
  • The purchased digital service was materially different from what was represented at checkout, subject to verification.

3. Cases Normally Not Eligible

  • Change of mind after access to digital course content, tests or resources has been provided.
  • Failure to use the course or use it within the validity period.
  • Dissatisfaction based only on examination result, marks, rank or selection outcome.
  • Changes in examination dates, syllabus, vacancies, eligibility or recruitment decisions made by an external examination authority.
  • Account suspension resulting from verified misuse, credential sharing, unauthorized redistribution or an attempt to bypass access controls.

4. How to Request a Refund

Email Support@gurujisepadho.com with the registered email address, order/payment reference, course name, transaction date and a short explanation of the issue. We may request additional information necessary to verify the transaction.

5. Refund Processing

If approved, the refund will ordinarily be initiated to the original payment method. Actual bank or payment-gateway settlement time can vary after initiation. Where appropriate, we may first offer to correct access, remove a duplicate charge, or resolve the technical issue.

6. Chargebacks and Fraud

Please contact us first so we can investigate payment or access problems. Fraudulent claims, false evidence or abuse of payment disputes may result in account restriction and may be contested with the payment provider.

7. Applicable Law

This policy is subject to applicable Indian law and consumer rights. Where a mandatory legal right provides greater protection than this policy, the mandatory legal right will apply.

Effective date: August 16, 2026